Privacy Policy
Effective Date: December 2023
1. Introduction
Welcome to the A&S Hidden Gem and Event Hall Hotel. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, payment information, and any other information you provide when making a reservation, contacting us, or using our services.
- Usage Information: Details about your visits to our website, including IP address, browser type, operating system, referral source, length of visit, and pages viewed.
- Location Information: Data about your geographical location when you access our website, if your device settings allow.
3. How We Use Your Information
We use your information for the following purposes:
- To Process Reservations: Manage and confirm your bookings, process payments, and provide you with customer support.
- To Improve Our Services: Analyze how you use our website and services to enhance user experience and improve our offerings.
- To Communicate with You: Send you booking confirmations, promotional materials, newsletters, and respond to your inquiries.
- For Legal Compliance: Comply with legal obligations, enforce our terms and conditions, and protect our rights and property.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third-party vendors and service providers who perform functions on our behalf, such as payment processing, data analysis, and marketing assistance.
- Legal Requirements: When required by law or in response to legal processes, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include implementing technical, administrative, and physical safeguards. However, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to your personal information and ask us to correct or update any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages or contacting us directly.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
A&S Hidden Gem and Event Hall Hotel
19 Okundayo street, off Anointed RD, off Sapele RD, Benin city, Edo State
info@ashiddengemhotels.com
09136582768 / 09155296457
Thank you for choosing A&S Hidden Gem and Event Hall Hotel. We value your privacy and are committed to protecting your personal information.